Troubleshooting Guide
This guide covers common issues you might encounter while using the flashcard application and provides solutions.
Understanding Local Storage
How Your Data is Stored
This application is light-weight and runs entirely in your web browser.
This means:
- All your data stays on your device
- The app works offline after first load
- No account or login required
- Your data is private to your browser
Moving to a New Device
To continue your progress on a different device:
-
Export your data:
- Open Settings on your current device
- Use the "Export All Data" button
- Save the export file somewhere accessible
-
Import on new device:
- Open the app on your new device
- Go to Settings
- Use the "Choose File" button
- Select your exported file
This will transfer:
- Your progress on all cards
- Study statistics
- Custom settings
- Deck organization
Common Issues
Import Problems
Issue: Deck import fails or seems stuck
Solutions:
- Check file format (must be .apkg)
- Ensure file isn't corrupted
- Try splitting large decks into smaller files
- Clear browser cache and try again
Study Session Issues
Issue: Cards appear in wrong order or too frequently
Solutions:
- Check your session settings
- Verify new/review ratio settings
- Ensure you're rating cards accurately
Issue: Basic controls not working (Enter to flip, 1-4 to rate)
Solutions:
- Ensure focus is on the card area
- Check if another application is capturing keystrokes
- Try refreshing the page
- Verify keyboard language settings
Performance Issues
Issue: Application feels slow or unresponsive
Solutions:
- Clear browser cache
- Close other resource-intensive tabs
- Check internet connection (for initial load)
- Consider reducing deck size
Data and Progress Issues
Issue: Progress not being saved
Solutions:
- Check browser storage permissions
- Ensure you're not in private/incognito mode
- Clear some browser storage space
- Export decks regularly as backup
Issue: Statistics not updating correctly
Solutions:
- Complete the current study session
- Refresh the page
- Check if date/time settings are correct
Error Messages
"Storage Quota Exceeded"
This error appears when your browser's local storage is full.
Solutions:
- Clear other website data
- Export and delete unused decks
- Clear application cache
"Failed to Load Deck"
This error occurs when a deck file is corrupted or incompatible.
Solutions:
- Try re-importing the deck
- Check file format compatibility
- Ensure the .apkg file isn't corrupted
Recommended Practices
- Use the same browser and device consistently
- Export your progress regularly as backup
- If you need to switch devices, import your backup
Prevention Tips
Prevent common issues by following these practices:
- Export your data regularly as backup
- Keep browser updated
Still Having Issues?
If you're still experiencing problems after trying these solutions:
- Clear all browser data related to the application
- Try a different browser
- Start with a fresh import of your decks