Support

Payments & Purchase Options

Available Payment Methods

Direct Payment Options

We accept multiple secure payment methods directly through our website:

  • Credit/Debit Cards
  • PayPal

Alternative Payment Methods

Visit our Gumroad store for additional payment options:

  • Apple Pay
  • Google Pay
  • Most debit cards
note
For customers in the European Union (EU), checkout will automatically default to our Gumroad store to ensure compliance with EU digital VAT regulations.

Purchase Process

Buying Through Our Website

  1. Browse and add items to your cart
  2. Select your preferred payment method
  3. Complete the secure checkout process
  4. Access your purchases immediately in your account

Buying Through Gumroad

  1. Visit our Gumroad store
  2. Choose your books
  3. Complete purchase using your preferred payment method
  4. Access purchases via Gumroad receipt or in your account
tip
If you previously purchased via Gumroad but don't have a LearnOutLive Books account yet, use our transfer tool to automatically create an account.

Payment Security

Secure Transactions

  • SSL encryption for all payments
  • PCI DSS compliant payment processing
  • No credit card information stored on our servers
  • Trusted payment providers

Purchase Protection

  • Secure payment handling
  • Clear purchase receipts
  • Accidental order? No problem, get a refund

International Purchases

All prices on our store are listed in USD. Proceed to checkout to see conversion to your local currency.

note
Some payment methods may not be available in all regions. If your preferred payment method doesn't work on our main portal, please try our Gumroad store.

Troubleshooting

Common Payment Issues

  1. Payment Declined

    • Verify card information
    • Check available funds
    • Contact your bank if needed

  2. Transfer Problems

    • Check your email for purchase confirmation
    • Use the transfer tool with the correct email
    • Contact support with order details

Getting Help

If you encounter any payment issues:

  1. Check your email for payment confirmation
  2. Sometimes confirmations accidentally land in Spam
  3. Contact support with:
    • Order number (if available)
    • Payment method used
    • Error message received